Loving Memory


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Your satisfaction is our ultimate goal.  We want you to love what you’ve ordered.  All Tiny Touch Jewellery have a workmanship and 100% cusomer satisfaction guarantee.

We will repair or remake faulty item within 30 days of purchase at our discretion.  Any repairs after the 30 days will incur a cost depending on the conditions on the item. Please note that the jewellery must be completely returned to us with their original packaging. This should protect the goods to be returned against damage during transport.

All returns must be accompanied by their invoice and your contact details. Please send the item to the following address and keep the dispatch receipts for any potential queries. As Tiny Touch is not liable for the loss of an item being returned we recommend that you return it using registered mail.

Tiny Touch Jewellery (ATTN: RETURN)

3 Risana CL, Madeley, Western Australia 6065

For the purpose of continually improving our service and offerings, it is particularly important that you provide us with the reason why you are returning the goods. If we can be of further assistant please contact us via email: admin@tinytouchjewellery.com.au.

Change of Mind Returns & Refunds

Change of mind returns are subject to Tiny Touch Jewellery Terms and Conditions.  Please note custom made jewellery cannot be returned and an order cannot be cancelled after 7 days of payment or deposit has been paid.